Process Mapping Workshop
Process Maps are visual displays of how people work and interact with each other, their suppliers, and their customers - both inside and outside the organization.
Process Maps easily display your current communication patterns and provide the structure to determine future requirements necessary to align the organization with your vision.
Discover the key relationship between process mapping and productivity gains! Acquire the knowledge and skills to discover an easier, better method to align your people and processes.
A clear vision of current roles, relationships and responsibilities allows you to locate your strengths, gaps or omissions.
This multifaceted tool promotes efficiency, improves communication and aids in operational system audits. Knowing how the work gets done is the first step to achieving organizational objectives and meeting stakeholders’ expectations.
Benefits Include …
- Structure to develop enhanced system confidence
- Tools to review performance results, problem areas and process bottlenecks
- Appreciation of how better information and communication reduces risk
- Greater assurance of successful third party assessments
- Format to ensure consistent product/service delivery
- Job aids for front line workers
- Visualizing complex situations to improve and simplify
You Will Learn …
- The value of a process based system
- How to identify key processes and their relationship to organizational effectiveness
- Effective mapping techniques to quickly and easily document any process
- Facilitating skills for successful mapping sessions and team dynamics
- Recognition of value added activities and non-value added drains to productivity
- Process Mapping for Continual Improvement
Who Will Benefit …
Key personnel within organizations involved in:
- Restructuring or change management
- Business process improvement initiatives
- Improving and simplifying work processes
- Development of simplified front line job aids
- Reducing paper work
- Experiencing resource or budget restrictions coupled with increased customer expectations
- Looking for a common sense improvements
- Implementing ISO 9001:2000 or TS 16949 quality systems
No prerequisites or advance preparation is required.
Workshop Format …
- Practical team exercises are used to customize the course to your workplace
- Small and large group discussions
- Facilitator presentations
Schedule …
9:00 a.m. until 4:30 p.m. with nutrition breaks and lunch.
Delivery …
- On-site
- Ideal for groups between 3-12 employees.
Exceptional value … ½ day Executive Overview
This overview provides the highlights of process mapping to assist planning groups in determining the next step.
Delivery …
- On-site
- Ideal for groups between 3-12 employees.